Continuum Performance

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Listen
Eric Belliveau • May 10, 2017

Listening

You’ve heard it in the news, you read it books & articles and of course, online. What is it to be a good listener? What does that look like? Most importantly, what does that sound like?

Nothing, it sounds like nothing! I have a degree in Kinesiology so I am not going to pretend to be a subject matter expert here. I can really only write about my own experiences and how my path has molded my outlook. I will often get a compliment from people that I have such a good memory. The truth is that I am an auditory leaner so, in my professional field, that aids me tremendously. I learn best from the things I have heard. But being an auditory leaner with great memory retention doesn’t mean you are going to be a good listener. Conversely, you can be a very good listener and not be an auditory leaner. To be a good listener is an art. It is something you need to work on and a skill you need to cultivate. And it starts with giving a shit.

Entering into a conversation, or any human interaction for that matter, with confidence is critically important. A great number of people enter into a conversation with a need to prove something or defend their “case” for whatever reason. Why not Adopt the sales mantra, two ears and one mouth, use them in that ratio. See, people don’t enter into conversations with the intent to listen. They enter into conversations with the desire to be right. Treating a conversation as an opportunity to express THEIR point and thus receive validation for their thoughts or maybe curving someone else’s. Stop it! Just be confident and comfortable with how YOU are and not force anything on others. Respond when ASKED.

Everyone is in such a rush to be correct and be the smart one in the room that they lose sight of a very important fact. “Every single person you meet knows something that you don’t.” Yup, marinate on that for just a second. Ta da – that statement confirms you should STFU and learn from others. No single individual has walked the same path or encountered the same things, therefore will have a unique outlook on life. You won’t know or discover that outlook for yourself, so unless you quite your mind and allow yourself to listen to another’s path you won’t benefit and learn.

Who, what, where, when and why? The basics right? How many times can you actually answer these following a conversation with someone? And I do mean specifics. Not that it was about the person’s mom but what was her name? Where does she live? What was the name of the Café they were in? Why is this story being shared with you and what impact does she have on this person’s life? It has meaning; it’s on their mind and they're carrying it with them, so obviously there is something there. Maybe not on the surface, but there is something they needed to say. Maybe they need nothing from you and just having someone LISTEN will allow them to reach their own conclusion, clarity or satisfaction.

But what if it isn’t verbal? There are many times that an individuals' non-verbal communication is so loud it’s crazy! Most of us can figure this one out when its anger because it is the most demonstrative / obvious. But what about sadness, loss, confusion or fear? How do those things manifest themselves inside of someone? You won’t ever know unless you listen and pay attention. If you’re not aware of what an individual normally exudes than you will not be keen enough to hear these small nuances. So again, stop, listen, and don’t be in such a rush to hear your voice again or go on to something mindless. Stay with the meaningful.

Whether we realize it or not, one of the most basic things we crave is to be a part of a tribe, to belong to something bigger. To have those that care about us and us of them. Please stop taking relationships, of any capacity, for granted. People need you and you need them! The times when you’re needed the most will rarely be asked for, so listen and be aware.

Listen. Be kind to each other and give a phuck.

It’s not always easy but you meant enough to them that they wanted to share with you. Embrace that.

By Eric Belliveau 07 Oct, 2020
When it comes to taking meat out of your diet, some people have the idea that they will only see positive changes immediately following this choice. While those positive changes are definitely part of the deal, so is an adjustment period for your body.
By Eric Belliveau 23 Sep, 2020
We were all thrown on this crazy ride together. Emotions were running high but so were patience, empathy, inclusion, and respect. Most of us could rally behind the #WeAreInThisTogether manta. We wanted to do right by each other - donate to charities, lend a hand, check-in on one another. Do our part. As the days turn to weeks and the weeks into months these dispositions decayed rapidly. I know that this Quarantine order has been going on for a long time. I know that a great number of us do not agree on the why. I know an even greater number of us are “over it”. I am painfully aware of the difference of opinions surrounding the pandemic. It is impossible to NOT be aware of this. This leads us all to frustration, anger, resentment, and the feeling that you are not being heard. Very real and very human emotions! It is okay to feel this way. I am not only writing this from the perspective of a fellow struggling human. I do find myself struggling with everything I mentioned above. Not just daily but multiple times a day. My ability to focus has been challenged by my worry. My ability to create time for myself and focus on self-care has been derailed for fear of other things becoming more pressing. I work on this every day. I am not only writing this from the perspective of one of the business owners who were never given a playbook for this. For weeks on end I thought WTF happened to the business and how would our model need to change and remain viable, how each business owner had to either weather a period in which we were completely shut down or allowed to operate under capacity restrictions, etc. The unknown of what the timeline would bring and whether we would be able to continue our dreams or make an extremely difficult decision of not continuing. This still haunts every one of us daily. I AM very much writing this as a service provider! I am writing this as an impassioned human who genuinely loves what I do for a living. I feel incredibly lucky to be able to have built a career surrounding something I get excited about every day. I am making a stand for all of us that make their living in the service industry. To the receptionist, hostess, waiter, cook, dry cleaner, teacher, technician, barista, utility worker, automobile service technician… It is truly impossible to be inclusive of everyone here.  No one human mentioned above asked for this ‘situation’ we are in. We are sure as hell trying to provide a level of normalcy, service, care, and happiness to the lives in which we choose to serve. With added restrictions, added expense decreased capacity and the fear of being fined or shut down for doing it incorrectly, everyday.
By Eric Belliveau 07 Oct, 2020
When it comes to taking meat out of your diet, some people have the idea that they will only see positive changes immediately following this choice. While those positive changes are definitely part of the deal, so is an adjustment period for your body.
By Eric Belliveau 23 Sep, 2020
We were all thrown on this crazy ride together. Emotions were running high but so were patience, empathy, inclusion, and respect. Most of us could rally behind the #WeAreInThisTogether manta. We wanted to do right by each other - donate to charities, lend a hand, check-in on one another. Do our part. As the days turn to weeks and the weeks into months these dispositions decayed rapidly. I know that this Quarantine order has been going on for a long time. I know that a great number of us do not agree on the why. I know an even greater number of us are “over it”. I am painfully aware of the difference of opinions surrounding the pandemic. It is impossible to NOT be aware of this. This leads us all to frustration, anger, resentment, and the feeling that you are not being heard. Very real and very human emotions! It is okay to feel this way. I am not only writing this from the perspective of a fellow struggling human. I do find myself struggling with everything I mentioned above. Not just daily but multiple times a day. My ability to focus has been challenged by my worry. My ability to create time for myself and focus on self-care has been derailed for fear of other things becoming more pressing. I work on this every day. I am not only writing this from the perspective of one of the business owners who were never given a playbook for this. For weeks on end I thought WTF happened to the business and how would our model need to change and remain viable, how each business owner had to either weather a period in which we were completely shut down or allowed to operate under capacity restrictions, etc. The unknown of what the timeline would bring and whether we would be able to continue our dreams or make an extremely difficult decision of not continuing. This still haunts every one of us daily. I AM very much writing this as a service provider! I am writing this as an impassioned human who genuinely loves what I do for a living. I feel incredibly lucky to be able to have built a career surrounding something I get excited about every day. I am making a stand for all of us that make their living in the service industry. To the receptionist, hostess, waiter, cook, dry cleaner, teacher, technician, barista, utility worker, automobile service technician… It is truly impossible to be inclusive of everyone here.  No one human mentioned above asked for this ‘situation’ we are in. We are sure as hell trying to provide a level of normalcy, service, care, and happiness to the lives in which we choose to serve. With added restrictions, added expense decreased capacity and the fear of being fined or shut down for doing it incorrectly, everyday.
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